Your culture has a personality.

Here’s how to put it to work.

Insights for CEOs and HR leaders on attracting, engaging, and keeping the people your culture runs on.

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Performance

Why Your Performance Reviews Feel Pointless

Your performance reviews measure what people accomplished but not how they did it. Here's why a new form won't fix that.
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Culture

How to Define Your Company Culture and Put It to Work

A practical guide to naming your company's personality and building it into how you hire, onboard, develop and promote.
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Culture

Your Company Has a Personality. Do You Know What It Is?

Every company has a culture, whether anyone defined it or not. It shows up in how you lead, how people experience work, and what you build. Here's why naming it
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Recruiting

The Job Requirement You Never Wrote Down

Why do customers love one employee and not another in the same job? It isn't personality. It's a job requirement your company never wrote down.
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Onboarding

Your New Hire Decided to Leave in Week Two

Most new hires who leave early decided in their first two weeks. Your onboarding covers the job. It probably doesn't cover the company.
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Training & Development

Why Doesn’t Training Change Behavior?

Leadership training usually fails because of what's waiting back at work. Your company has its own version of leading, and a generic course teaches a different one.
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Succession

Your Best Performer Became Your Worst Leader. Why?

Promoting your best performer feels like the safest decision. Here's why it so often goes wrong, and the question to ask before the next promotion.
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Culture

When Someone Says “She’s Great,” Ask Why

Every compliment about an employee points to a behavior. Ask what it is, listen for the pattern, and you'll find the standard your culture actually runs on.
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Recruiting

You Hired the Right Person. So Why Didn’t It Work?

A new hire can look right on paper and still not work out. The problem usually isn't the person. It's the half of the job your interview never looked at.