Your culture has a personality.

Here’s how to put it to work.

Insights for CEOs and HR leaders on attracting, engaging, and keeping the people your culture runs on.

A wooden signpost with arrows pointing in different directions and two signs fallen on the ground, representing a culture starting to slip

Culture

7 Signs Your Culture Is Starting to Slip

Culture rarely breaks all at once. It slips, one small change at a time. Here are seven signs it's happening, from the earliest to the last.
Two people running up a long flight of stairs side by side

Culture

The Question That Tells You What Your Culture Really Runs On

Surveys and turnover tell you what already happened. The fastest read on your culture is one question: why did we decide it that way?
A goldfish wearing a strapped-on shark fin, representing potential judged by impressions instead of behavior

Succession

Performance vs. Potential: Who Should You Promote?

Most companies measure performance carefully and judge potential by gut feeling. Here's how the two compare, and how to define potential in behaviors you can see.
A group of coworkers talking under overlapping blue and gold speech bubbles

Culture

Every Conversation Is a Culture Conversation

Culture is set in everyday conversations between managers and employees. Here are seven that teach people what's really true at your company.
Colleagues helping each other climb up a series of rising steps, representing developing employees for the next level

Training & Development

How to Develop Employees for the Job They’ll Have Next

Most development is aimed at the job someone already has. Here's how to build the behaviors for the job they'll have next, before the promotion.
Employee talking while her manager listens and takes notes during a one-on-one performance conversation

Performance

How to Run a Performance Conversation, Not a Performance Review

A performance review is an event. A performance conversation is a habit. Here's how to run one that covers what someone delivered and how they delivered it.
Coworkers helping each other climb up large letters spelling onboarding

Onboarding

5 Onboarding Moments That Teach Your Culture (Whether You Plan Them or Not)

New hires learn your culture from what happens to them, not from the orientation deck. Here are five early moments that teach it, and how to plan what they teach.
Hands in a business suit holding a crystal ball with a chart inside, representing predicting a good hire

Recruiting

Skills vs. Behaviors: What Actually Predicts a Good Hire?

Skills tell you whether someone can do the job. Behaviors tell you how they'll do it at your company. Here's why you need both, and how to hire for the
Man holding his eyes wide open with his fingers, representing values made visible as behaviors people can see

Culture

How to Turn Your Company Values Into Behaviors People Can See

A value only becomes culture when people can see it. Here's how to turn your company values into specific behaviors, step by step.