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Training & Development

Illustration of a guilty-looking dachshund sitting on a couch surrounded by torn stuffing and paper

Training & Development

Why Doesn’t Training Change Behavior?

Leadership training usually fails because of what's waiting back at work. Your company has its own version of leading, and a generic course teaches a different one.
A woman in profile beside a blurred, glowing digital copy of her face

Training & Development

You Can’t Clone Your Best Employee. You Can Teach What They Do.

"You can't teach that" is a myth. What makes your best employee great is a set of behaviors, and the person who has them can show you how to teach
An iceberg with hard skills labeled above the waterline and soft skills on the larger part below it

Training & Development

How to Teach Soft Skills Your Company Actually Needs

Soft skills feel unteachable because they're described as traits. Described as behaviors, they can be taught like anything else. Here's how, in four steps.